Platinum Reputations offers customer satisfaction software to help you enhance your customers’ experiences.

Utilize smiley face surveys to gauge customer sentiment and employee happiness. These surveys use a universally understood 5-point rating scale, with customers selecting the emoji that best represents their experience – from frowns to smiles.

By signing up now, you can easily create smiley face surveys for free and start receiving feedback within minutes. With this intuitive and user-friendly approach, you can quickly measure customer satisfaction, earn higher response rates, and improve engagement.

Smiley face surveys are especially useful in capturing in-person feedback, such as in stores, restaurants, and airports, as well as in post-support surveys and online interactions. They can also overcome language barriers and be used across multiple channels and devices, including online Help Center articles.

With Platinum, you can easily deliver smiley face surveys in over 30 languages, ensuring that your customers are never over-surveyed. Make it easier to receive honest feedback and improve your customer experience with smiley face surveys.