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Real Estate Reputation Management

Reputation, Rating & Review Management for Realtors

Real estate agents can increase their sales by focusing on reputation management with the help of Platinum Reputations. A study by Inman found that real estate agents who actively manage their online reputation see a median sales increase of 27%.

As an award-winning provider of online reputation and review management solutions, we can improve your realty office’s search engine rankings, manage and generate positive reviews on platforms such as Google and Facebook, and ultimately increase client confidence in your services. This can lead to an increase in client acquisition and retention, ultimately driving sales growth for your real estate business.

online review request surveys by platinum reputations

Review Generation

Asking clients for their experience and to review your realty office is an effective way to increase revenue. A study by BrightLocal found that businesses that actively ask for reviews see an average of a 9% increase in their ratings.

Our simple-to-use custom review platform makes it easy for clients to leave feedback on review sites. This solution increases positive reviews while pushing down negatives on key rating sites, ultimately driving up your review ratings towards a perfect 5 stars. This can help increase client trust, confidence and ultimately lead to more business. If clients leave negative feedback, it is routed away from the review sites and sent directly to the office for quick resolution. If they leave a positive review we ask them to share that on a review site of your choosing. This can help to increase your online reputation and ultimately lead to an increase in revenue for your real estate firm.

Review Responding

Responding to online reviews is crucial for realtors to increase revenue. A study by ReviewTrackers found that businesses that respond to reviews see an average of a 9% increase in their ratings. However, many realtors lack the time and expertise to respond to every review effectively.

That’s where Platinum Reputations comes in. Our team of expert responders has experience handling over 200,000 responses, allowing you to focus on running your business. We provide fast, well-written, personalized, and SEO-optimized responses that can help improve your online reputation, increase client confidence and drive sales growth for your real estate business. By entrusting us with your online review responses, you can be assured that your online reputation is in good hands and you can focus on closing more deals.

online-review-response
social media management

Social Media Monitoring

Social media monitoring is essential for realtors as it allows them to stay informed about what their clients are saying online in real-time. A study by Sprout Social found that more than 51% of Facebook users and 81% of Twitter users expect a response to an online complaint within one day. This highlights the importance of being able to quickly and effectively respond to client inquiries and complaints on social media.

Platinum Reputations offers a solution to help realty professionals stay on top of their social media presence. We monitor what clients are saying about you on social media and provide an array of services such as upselling, interacting, building, engaging, and responding to customer service inquiries. Our goal is to help realtors build a strong fan base, conduct effective customer service, launch contests, and generate leads. By utilizing our social media monitoring services, realtors can improve client satisfaction, increase client retention and ultimately drive revenue growth. A study by Review Trackers found that realtors that respond to reviews on social media see an average of a 15% increase in their ratings. This makes social media monitoring and responding to clients’ inquiries and complaints on social media essential.

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100% Risk Free! No Contract. No Commitments, Just Results!

Month-to-Month - No Setup Fees - Results or you don't pay!

Do It Yourself

  • Reputation Dashboard
  • Custom Review Site (Mitigate Bad Reviews!)
  • Review Generation Products (cards, signs, plaques)
  • 24/7 Review Site Monitoring
  • Social Media Mention Tracking
  • Monitor Employee Social Media Accounts
  • Reputation Indicator Alerts
  • Web & Email Notifications
  • Weekly & Monthly Trend Cloud Reports
  • Reputation Scores & Grading
  • Presence Builder Listings Platform
  • Individual Review Management
  • Competition Comparison & Analysis
  • Post & Share Reviews
  • 24-7 Customer Support
  • No Commitment, No Contract!
    OR

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Premium

Most Popular!

Includes all basic features plus daily:

  • Responses to reviews on your online review sites
  • Custom content posted to your social media sites
  • Responses to Social Media Inquiries
  • Customer review solicitation
  • Custom email review templates
  • Listing  page management
  • Online damage control defense
  • Employee defamation protection
  • Flagging or removal of unfair or malicious reviews
  • Social Lead forwarding
  • Monthly reputation audit
  • A dedicated local support representative
  • No commitment!
  • No contract!
    OR

    Create Your Own Package>>

Premium Plus

Includes all basic and premium features plus:

  • Monthly Mystery Shopper visits
  • Unlimited survey deployment
  • Reputation Spy
  • Top-tier online protection package
  • Social Proofs video testimonials
  • No Commitment!
  • No Contract!
    OR

    Create Your Own Package>>