Legal Reputation Management
Reputation, Rating & Review Management for Law Offices
Platinum Reputations is a provider of online reputation management solutions that focus on improving search engine rankings and managing and generating reviews for law firms on platforms such as Google, Facebook, Avvo, and others. By utilizing our award-winning, people-powered approach, we can help increase patient confidence in your services by as much as 90%.
According to recent studies, that means that a law firm with a good online reputation can see as much as a 20% increase in revenue compared to one with a poor online reputation. Reputation management is critical for law firms as it helps build trust and credibility among potential clients, leading to more business and increased revenue.
Review Generation
Asking your clients for their experience and to review your law office is the best way to get more online reviews while listening to their feedback which is invaluable. Our simple-to-use custom review platform makes it easy for your patients to leave their feedback to your review sites. According to recent studies, businesses that respond to reviews have a 30% higher chance of converting a lead into a sale.
This solution increases positive reviews while pushing down negatives on key rating sites and drives up your review ratings toward a perfect 5 stars. If the client leaves negative feedback it is routed AWAY from the review sites and sent to you for an immediate response and resolution. If they leave a positive review we ask them to share that on a review site of your choosing. This not only improve your online reputation but also demonstrate your commitment to providing excellent service and addressing concerns, which can increase confidence and trust among potential clients.
Review Responding
Successful law offices know that responding to online reviews is important in increasing revenue, not only by converting leads but also by improving search visibility. Studies have shown that businesses that respond to reviews see an increase in search visibility by as much as 14%. However, very few lawyers have the time to respond to each and every review. Alternatively, they respond incorrectly, increasing the overall damage in connection with a negative review.
That’s why our team of expert responders is here to help! We handle your online review responses with expertise gained from providing over 200,000 responses, leaving you free to focus on running your business! Our team provides extremely fast, well-written, personalized responses, and SEO-optimized responses are our forte. With our help, you can improve your online reputation, increase your search visibility, and increase your revenue.
Social Media Monitoring
Law firms need to stay on top of their online reputation and be responsive to their clients’ comments, concerns and feedback, as studies show that more than 51 percent of Facebook users and 81 percent of Twitter users expect a response to an online complaint within one day. Failure to meet these expectations can lead to negative online reviews, loss of business, and damage to your reputation. That’s why it’s important for law firms to have a system in place for monitoring social media.
We provide a solution for law firms to stay informed about what clients are saying about them on social media, by monitoring mentions of your law firm across various platforms, and provide you with real-time alerts so you can take action quickly. We also help you engage with clients and build a positive relationship with them. Our services include conducting customer service, launching contests, generating leads, and building a fan base. With our help, you can stay ahead of the curve, respond quickly and proactively manage your online reputation, which is critical for the success of your law firm.
I am interested in...
Increasing Reviews & Mitigating Bad Reviews
Having Someone Respond To My Reviews
Having Someone Promote my Social Media
100% Risk Free! No Contract. No Commitments, Just Results!
Month-to-Month - No Setup Fees - Results or you don't pay!
Do It Yourself
- Reputation Dashboard
- Custom Review Site (Mitigate Bad Reviews!)
- Review Generation Products (cards, signs, plaques)
- 24/7 Review Site Monitoring
- Social Media Mention Tracking
- Monitor Employee Social Media Accounts
- Reputation Indicator Alerts
- Web & Email Notifications
- Weekly & Monthly Trend Cloud Reports
- Reputation Scores & Grading
- Presence Builder Listings Platform
- Individual Review Management
- Competition Comparison & Analysis
- Post & Share Reviews
- 24-7 Customer Support
- No Commitment, No Contract!
OR
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Premium
Most Popular!
Includes all basic features plus daily:
- Responses to reviews on your online review sites
- Custom content posted to your social media sites
- Responses to Social Media Inquiries
- Customer review solicitation
- Custom email review templates
- Listing page management
- Online damage control defense
- Employee defamation protection
- Flagging or removal of unfair or malicious reviews
- Social Lead forwarding
- Monthly reputation audit
- A dedicated local support representative
- No commitment!
- No contract!
OR
Create Your Own Package>>
Premium Plus
Includes all basic and premium features plus:
- Monthly Mystery Shopper visits
- Unlimited survey deployment
- Reputation Spy
- Top-tier online protection package
- Social Proofs video testimonials
- No Commitment!
- No Contract!
OR
Create Your Own Package>>