Retail Reputation Management
Do More with Reviews
Reputation management is a crucial aspect of running a successful retail store. By utilizing cost-effective review generation and online customer review management solutions, retail stores can improve their local search engine rankings, manage reviews, and increase consumer confidence. Studies have shown that businesses with positive online reputations see an increase in sales of up to 18%.
Get the results that matter to you
Platinum Reputations is your go-to partner for enhancing your online reputation as a brick-and-mortar or online retail store. With advanced technology and a team of dedicated experts, we help increase the volume, frequency, quality, and engagement of your customer reviews, making your store stand out online. Trust us to be your reputation management partner.
More 5-star reviews, seamlessly
Platinum Reputation makes it simple to amplify the voices of satisfied customers by using SMS to seamlessly guide them to leave reviews. Communicating on their terms, this method quickly and easily drives customers to share their feedback.
Beat rivals in search
Improve your retail business’ search engine rankings by elevating the volume, frequency, quality, and management of customer reviews. Increase your visibility and drive more foot traffic by optimizing your search engine optimization (SEO) efforts.
Professional, timely responses
With Platinum Reputation, you can trust that your customer reviews are being handled by a team of experienced professionals. Our response team has successfully managed 250,000 reviews for clients, providing you with the peace of mind that your review content is in good hands.
I am interested in...
Increasing Reviews & Mitigating Bad Reviews
Having Someone Respond To My Reviews
Having Someone Promote my Social Media
100% Risk Free! No Contract. No Commitments, Just Results!
Month-to-Month - No Setup Fees - Results or you don't pay!
Do It Yourself
- Reputation Dashboard
- Custom Review Site (Mitigate Bad Reviews!)
- Review Generation Products (cards, signs, plaques)
- 24/7 Review Site Monitoring
- Social Media Mention Tracking
- Monitor Employee Social Media Accounts
- Reputation Indicator Alerts
- Web & Email Notifications
- Weekly & Monthly Trend Cloud Reports
- Reputation Scores & Grading
- Presence Builder Listings Platform
- Individual Review Management
- Competition Comparison & Analysis
- Post & Share Reviews
- 24-7 Customer Support
- No Commitment, No Contract!
OR
Create Your Own Package>>
Premium
Most Popular!
Includes all basic features plus daily:
- Responses to reviews on your online review sites
- Custom content posted to your social media sites
- Responses to Social Media Inquiries
- Customer review solicitation
- Custom email review templates
- Listing page management
- Online damage control defense
- Employee defamation protection
- Flagging or removal of unfair or malicious reviews
- Social Lead forwarding
- Monthly reputation audit
- A dedicated local support representative
- No commitment!
- No contract!
OR
Create Your Own Package>>
Premium Plus
Includes all basic and premium features plus:
- Monthly Mystery Shopper visits
- Unlimited survey deployment
- Reputation Spy
- Top-tier online protection package
- Social Proofs video testimonials
- No Commitment!
- No Contract!
OR
Create Your Own Package>>