Imagine this: on August 25th, 2023, our review monitoring software picked up a negative, one-star review aimed at one of our large dealership clients.
The review went something like this: ‘If your cars and customer service are anything like the way your employees take up two spots at 7-11, no thanks.’
But here’s the kicker – this wasn’t even a genuine customer sharing their experience. It was simply someone venting their frustration by leaving a negative review based on how they perceived an employee’s parking at a local convenience store.
So, we did what we do best. We reached out to the dealership’s boss, who was understandably furious.
We told him to relax, because we had it under control. And within just a single day, we received an email from Google: ‘Review Removed… customer happy.’
That’s how we operate here at Platinum Reputations. We understand the power of online reviews, and we know how to manage them effectively. If you want help with your online reviews, look no further.
Want to watch the full video on how we remove negative reviews click here
Give us a call or visit our website today. https://PlatinumReputations.com 800 372 8131