Health Care Reputation Management
Reputation, Rating & Review Management for Health Care
As an award-winning provider of online reputation and review management solutions, we can improve search engine rankings for your health care office, manage and generate positive reviews on platforms such as Google and Facebook, and ultimately increase patient confidence in your practice.
This can lead to an increase in patient acquisition and retention, ultimately driving revenue growth for your medical office.
Review Generation
The generation of online reviews is a proven way to increase revenue for medical offices. According to a study by BrightLocal, 84% of people trust online reviews as much as a personal recommendation. Additionally, businesses with a higher rating on review sites have been found to see a significant increase in revenue compared to those with lower ratings.
By using Platinum Reputation’s custom review platform, medical offices can easily collect feedback from their patients and use it to improve their online reputation. The platform also allows for negative feedback to be routed away from review sites and sent directly to the office for quick resolution, while positive reviews can be encouraged to be shared on review sites of the office’s choosing. This leads to an increase in positive reviews and higher ratings on review sites, ultimately driving revenue growth for your medical office.
Review Responding
Successful health care offices understand that responding to online reviews is crucial for increasing revenue. A study by ReviewTrackers found that businesses that respond to reviews see an average of a 9% increase in their ratings. However, many business owners lack the time and expertise to respond to every review effectively. That’s where Platinum Reputations comes in.
Our team of expert responders has experience handling over 200,000 responses, allowing you to focus on running your business. We provide fast, well-written, personalized, and SEO-optimized responses that can help improve your online reputation, increase patient confidence and drive revenue growth for your medical office. By entrusting us with your online review responses, you can be assured that your online reputation is in good hands.
Social Media Monitoring
Social media monitoring is vital for medical offices as it allows them to stay informed about what their patients are saying online in real-time. A study by Sprout Social found that more than 51% of Facebook users and 81% of Twitter users expect a response to an online complaint within one day. This highlights the importance of being able to quickly and effectively respond to patient inquiries and complaints on social media.
Platinum Reputations offers a solution to help medical offices stay on top of their social media presence. We monitor what patients are saying about your practice on social media and provide an array of services such as upselling, interacting, building, engaging, and responding to customer service inquiries. Our goal is to help medical offices build a strong fan base, conduct effective customer service, launch contests, and generate leads. By utilizing our social media monitoring services, medical offices can improve patient satisfaction, increase patient retention and ultimately drive revenue growth.
I am interested in...
Increasing Reviews & Mitigating Bad Reviews
Having Someone Respond To My Reviews
Having Someone Promote my Social Media
100% Risk Free! No Contract. No Commitments, Just Results!
Month-to-Month - No Setup Fees - Results or you don't pay!
Do It Yourself
- Reputation Dashboard
- Custom Review Site (Mitigate Bad Reviews!)
- Review Generation Products (cards, signs, plaques)
- 24/7 Review Site Monitoring
- Social Media Mention Tracking
- Monitor Employee Social Media Accounts
- Reputation Indicator Alerts
- Web & Email Notifications
- Weekly & Monthly Trend Cloud Reports
- Reputation Scores & Grading
- Presence Builder Listings Platform
- Individual Review Management
- Competition Comparison & Analysis
- Post & Share Reviews
- 24-7 Customer Support
- No Commitment, No Contract!
OR
Create Your Own Package>>
Premium
Most Popular!
Includes all basic features plus daily:
- Responses to reviews on your online review sites
- Custom content posted to your social media sites
- Responses to Social Media Inquiries
- Customer review solicitation
- Custom email review templates
- Listing page management
- Online damage control defense
- Employee defamation protection
- Flagging or removal of unfair or malicious reviews
- Social Lead forwarding
- Monthly reputation audit
- A dedicated local support representative
- No commitment!
- No contract!
OR
Create Your Own Package>>
Premium Plus
Includes all basic and premium features plus:
- Monthly Mystery Shopper visits
- Unlimited survey deployment
- Reputation Spy
- Top-tier online protection package
- Social Proofs video testimonials
- No Commitment!
- No Contract!
OR
Create Your Own Package>>