Asking your clients for their feedback and reviews is the most effective way to increase your online presence, gather valuable insights, and increase revenue. Our user-friendly custom review platform makes it easy for customers to leave their feedback on review sites.

Utilizing this solution not only increases the number of positive reviews but also improves your overall rating by pushing down negative comments on key rating sites, resulting in an overall 5-star rating. Negative feedback is directed away from review sites and sent to you for immediate response and resolution. Positive reviews are encouraged to be shared on review sites of your choice. Studies have shown that businesses that actively generate customer reviews see an average revenue increase of 9-15%.

With over 51% of Facebook users and 81% of Twitter users expecting a response to an online complaint within 24 hours, it’s crucial for businesses to have a way to instantly hear and respond to what their clients are saying about them online.

Our social media monitoring services can help businesses upsell, interact, build, engage, and respond to customer service inquiries, all while building a fan base, conducting customer service, launching contests, and generating leads.