Online Damage Control
Online Damage Control
Platinum Protect
Small businesses face numerous challenges in managing their online reputation. Negative online reviews, comments, or mentions can harm a small business’s brand image and lead to a loss of customers. That’s why implementing an online damage control strategy is crucial for small businesses. According to a survey conducted by BrightLocal, 87% of consumers read online reviews for local businesses in 2020, and 89% of consumers read the business’s response to those reviews.
Responding to negative reviews or comments in a timely and professional manner can help retain customers and improve the business’s online reputation. In addition, having a proactive approach, such as creating positive content, monitoring online mentions, and addressing customer complaints, can also contribute to building a strong online presence. With the right tools and strategies, small businesses can use online damage control to mitigate the negative impact of online criticism and build a loyal customer base.
Bad Reviews, Negative Customer Sentiment and Rip Off Reports
Are negative reviews and attack sites dragging down your business’s online reputation? Our Damage Control framework can help. Our proven solutions suppress negative search results by pushing them down and replacing them with positive content that you control. This way, you can take control of your online reputation and ensure that potential customers see the best of your business.
Our framework addresses two types of negatives: negative reviews on review sites and attack sites, blogs, and Ripoff Report-style sites. With our defense solutions, you can protect your business and its reputation from these damaging online threats.
Online Monitoring: We will monitor online mentions of your business across various platforms, including social media, review sites, and news outlets.
Review Management: We will monitor and respond to online reviews on behalf of your business to ensure that all customer feedback is addressed and that your business maintains a positive online reputation.
Content Creation: We will create high-quality content that highlights your business’s strengths and values, such as blog posts, articles, and social media content. This content will help promote your business online and suppress any negative content that may be damaging your reputation.
Search Engine Optimization (SEO): We will optimize your website and online content to rank higher in search results, ensuring that positive content appears first when potential customers search for your business.
Reputation Repair: We will work to remove any defamatory or harmful content from the internet through legal means.
Monthly Reporting: We will provide monthly reports that outline the progress of our reputation management efforts, including online monitoring results, review management, content creation, and SEO progress.
Our reputation management service package is tailored to the unique needs of small businesses and is designed to improve your online reputation, attract new customers, and increase revenue.
Contact us today to learn more about our services and how we can help your business.
I am interested in...
Increasing Reviews & Mitigating Bad Reviews
Having Someone Respond To My Reviews
Having Someone Promote my Social Media
100% Risk Free! No Contract. No Commitments, Just Results!
Month-to-Month - No Setup Fees - Results or you don't pay!
Do It Yourself
- Reputation Dashboard
- Custom Review Site (Mitigate Bad Reviews!)
- Review Generation Products (cards, signs, plaques)
- 24/7 Review Site Monitoring
- Social Media Mention Tracking
- Monitor Employee Social Media Accounts
- Reputation Indicator Alerts
- Web & Email Notifications
- Weekly & Monthly Trend Cloud Reports
- Reputation Scores & Grading
- Presence Builder Listings Platform
- Individual Review Management
- Competition Comparison & Analysis
- Post & Share Reviews
- 24-7 Customer Support
- No Commitment, No Contract!
OR
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Premium
Most Popular!
Includes all basic features plus daily:
- Responses to reviews on your online review sites
- Custom content posted to your social media sites
- Responses to Social Media Inquiries
- Customer review solicitation
- Custom email review templates
- Listing page management
- Online damage control defense
- Employee defamation protection
- Flagging or removal of unfair or malicious reviews
- Social Lead forwarding
- Monthly reputation audit
- A dedicated local support representative
- No commitment!
- No contract!
OR
Create Your Own Package>>
Premium Plus
Includes all basic and premium features plus:
- Monthly Mystery Shopper visits
- Unlimited survey deployment
- Reputation Spy
- Top-tier online protection package
- Social Proofs video testimonials
- No Commitment!
- No Contract!
OR
Create Your Own Package>>