by Nick Collins | Jan 12, 2023 | Google Business Profile, Reputation Management
Google Business Profile GBP (previously called Google My Business) is a powerful tool that allows businesses to manage their online presence across Google, including search and maps. Optimizing your GBP can help you improve your visibility, attract more customers, and...
by Nick Collins | Jan 9, 2023 | Reputation Management, Review Generation
There are a few statistics related to SMS review generation that may be useful to consider: SMS has a high open rate: According to a study by Epsilon, SMS has a 98% open rate, meaning that almost all text messages are opened and read by their recipients. This is...
by admin | Aug 24, 2022 | Reputation Management, Review Generation
Review generation using SMS and email is a popular and effective method for businesses to gather customer feedback and improve their online reputation. By sending requests for online reviews to customers via SMS or email, businesses are able to conveniently and...
by Nick Collins | Feb 12, 2022 | Reputation Management, Review Generation, Review Response
Here is a list of the top 20 online review sites with links: Google My Business TripAdvisor Yelp Facebook Booking.com OpenTable Angie’s List Trustpilot Consumer Affairs Glassdoor Better Business Bureau (BBB) Healthgrades Avvo Yotpo Birdeye Superpages Whitepages...
by Nick Collins | Jan 12, 2022 | Reputation Management, Review Generation, Review Response
Net Promoter Score (NPS) is a widely-used customer satisfaction metric that measures a customer’s likelihood to recommend a business to others. NPS is calculated by asking customers to rate their level of satisfaction on a scale of 0 to 10, and grouping the...
