If you are a small business owner, you already know that social proof is crucial to your business’s success, and video reviews are a powerful way to build social proof. However, getting positive video reviews can be challenging. With Platinum Reputations, you can automate the process of collecting video testimonials, which will free up your time to focus on other important tasks.
5 star survey
Video testimonials are incredibly valuable because they build trust between you and potential customers. Customers are more likely to trust their peers than your advertising campaigns. However, getting quality video reviews from your customers can be challenging. Some businesses choose to hire a film crew to produce professional testimonials, but this can be expensive.
The good news is that your customers’ smartphones are 100% capable of quickly documenting how they feel about your product or service. They can easily record themselves sharing their feedback and send it to you. The smartphone-style of recording may be interpreted as more authentic and genuine than professionally produced footage.
There are several ways to collect video reviews, such as spontaneously or by asking in-person, via email, or text message. However, these manual efforts can take up a lot of your time. That’s where Platinum Reputations comes in. Our latest product, Platinum Request, automates the process of generating video testimonials.
Our video testimonial software will text your customers asking them to leave a video review. Customers can use their personal smartphones to film themselves sharing their positive experience with your business. You can collect all that authentic footage on a single platform to use however and wherever you’d like.
Platinum Reputations will integrate with your business’ CRM, so our product is connected to your sales platform. Transactions trigger our software to start the video review generation process, and you can customize conversion and transaction types to suit your individual needs.
Our SMS communication feature is highly effective in getting more reviews. With a 98% open rate on average, texts are highly likely to be read. Your requests for a video review can be branded and customized to thank the customer for shopping with you, ask if they would be willing to leave a review, and share a convenient link to where they can do so as efficiently as possible.
With Platinum Request, you can collect a larger number of video testimonials on an ongoing basis, which will help build social proof for your business. For over 20 years we have been helping small businesses and we would love to offer you a complimentary strategy session to discuss today.