With Platinum, you can easily access customer feedback in a deceptively simple 5-star dashboard. Say goodbye to cumbersome spreadsheets and hello to real-time feedback presented in your customers’ own words.

Slice and dice your feedback however you like by associating properties to your customers. You can even search for specific keywords and view scores and feedback for those segments. Plus, you can measure multiple product lines or business units all within a single dashboard.

Your customers will also enjoy a 5-star survey experience that respects your brand and their time. Deliver surveys across multiple channels and devices, and in over 30 languages.

Closing the loop with unhappy customers is simple with Platinum. Connect to your help desk and turn negative feedback into positive experiences. Encourage loyal customers to spread the word with thank you messages and our Testimonials widget. Request permission to share feedback publicly and configure the widget to match your brand without additional design or development resources.